Service Commitments

Rent Collection Confidence

We guarantee disciplined rent collection according to the lease and Texas law, keeping your cash flow consistent.

No Rent Collected = No Management Fee

We only get paid when you do. If rent isn't collected, you won't be charged a management fee.

Transparent Financial Reporting

You’ll receive accurate, timely monthly statements; all transactions are fully documented through our portal.

Maintenance Oversight Guarantee

All repairs are completed by vetted professionals, overseen by us for quality, efficiency, and compliance with Texas property codes at NO UP CHARGE!

Responsive Communication

We guarantee timely updates for all owner inquiries, maintenance requests, or tenant concerns within 24 business hours.

24/7 Emergency Support

Tenants can reach us any time for urgent maintenance or safety issues.

Professional Service

All maintenance is performed by vetted, qualified professionals who respect the property and community.

Vendor Transparency

All work orders, invoices, and vendor communications are visible to owners through the portal.

Preventative Focus

We actively address potential issues before they become costly emergencies. Inspecting annually and giving you a thorough report of your property so there are never any surprises.

Peace-of-Mind

Your property is treated with care, and your tenants with respect, as if it were our own investment.

100% Satisfaction Guarantee

If you’re not fully satisfied with our service, you can cancel anytime. We just ask that you give us 30 days notice to ensure a smooth transition. Communication Guarantee- Our team will respond to you within 24 business hours.

Eviction Commitment

If we must evict a resident for non-payment of rent that we placed into your home, we will cover the cost of filing the eviction and waive all management fees until rent is collected. We will also cover the 1st $500 on a trash removal if one is needed.

If we do not recover rent, then no management fees are due.

If eviction becomes necessary, we handle it for you and quickly re-rent the property. Our thorough screening—credit, background, income, employment, and rental history—minimizes the risk, though evictions can still happen. **conditions apply *Exclusions: This guarantee does not apply to evictions involving (a) active-duty military personnel protected under the Service members Civil Relief Act, or (b) tenants who provide verifiable documentation of domestic violence, sexual assault, or stalking as defined by applicable law.